Reduce late payments. Increase customer satisfaction.
Smart reminders and customer-friendly collections help your business secure payments earlier while strengthening customer loyalty and reducing churn.
Smarter tools for reminders and collections
Billogram’s automated reminder and collection features use AI and machine learning to help you act at the right time and in the right way – powered by data-driven insights and a flexible strategy tailored to each customer group.
Soft reminders – Friendly, proactive messages sent before and after due dates to encourage timely payments, reducing friction and unnecessary escalation.
Automated escalation – Move from light nudges to more formal reminders and collections – fully aligned with your business rules.
Omnichannel communication – Reach customers via email, SMS, push notifications, or physical mail to ensure timely delivery and higher engagement.
Personalized timing and tone – Adapt content and tone based on customer history, invoice type, or payment behavior.
Integrated payments – Each reminder includes a direct payment link or QR code for instant, friction-free payments.
Real-time updates – Automatically align reminder communication with your other business processes, avoiding unnecessary manual tasks.
The Billogram Smart Dunning flow
Smart Dunning – proven results with machine learning
Our Smart Dunning feature uses machine learning to predict the right action at the right time. By tailoring reminders to customer behavior, you reduce unnecessary debt collection cases and keep more customers.
Results from telecom provider hallon:
80% fewer debt collection cases
50% lower churn - without relying on collections
60% fewer customer support cases
50% less bad debt
Results that count
80%
reduction in customer service cases
20%
more invoices paid on time
80%
decrease in debt collection rates
FAQ
Billogram and debt collection
- How does Billogram’s automated dunning process work?
Billogram provides a flexible, data-driven dunning flow, using AI and machine learning to tailor timing, channels, and actions to your business goals and policies – whether you aim to reduce churn, increase payment rates, or streamline operations.
- What benefits can I expect from using Billogram's debt collection management?
Implementing Billogram's debt collection management can lead to reduced administration through automation, higher payment rates due to smart reminders and flexible payment options, stronger customer relationships through transparent processes, lower customer churn with softer collection strategies, and improved cash flow with fewer cases escalated to collections and faster payments.
It has become easier for our customers to receive, understand, and pay their invoices. The fact that more people pay on time has also improved our cash flow in the business.
Group CFO at Sector Alarm
Get paid earlier. Keep more customers.
Let’s talk about how smarter reminders and collections can improve your cash flow, strengthen loyalty, and help your business grow.