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How Inefficient Payment Processes Affect Telecom Companies

A lot is happening in the telecom and broadband sector, but not everyone is keeping up with the pace of change. Savvy new competitors are stealing customers from the bigger telecom companies and one of the ways they are doing that is by creating better payment experiences. Rather than fundamentally changing their processes, the telecom giants are stuck in antiquated systems that they just keep patching and repairing. Is this something you recognize in your own organization? If it is, it may be time to review your own internal processes in order to safeguard your profitability.

The Day-to-Day Impact of the Energy Crisis on Energy Companies

Since the energy crisis hit Europe, we’ve seen numerous headlines about the overload of calls to energy companies’ customer service departments. Angry and frustrated customers are being put on hold, sometimes for hours at a time. In this blog post, we take a closer look at some of the challenges energy companies have faced, along with the kinds of challenges that lie ahead. We also look at the most effective course of action when the pressure is on.

How Energy Companies Streamline Their Processes and Get More Satisfied Customers

Inefficient invoicing and payment processes are a huge waste of energy companies' internal resources. Discover the solutions that help Finance and Customer Service departments work smarter – and provide better customer experiences in the process.

5 Time Stealers That Make Energy Companies Inefficient – Despite Digitalization

Even though companies in the energy sector are making progress with digitalization, many are still encumbered by inefficient processes, not least when it comes to invoicing and payment. Learn which administrative processes are robbing energy companies of time and keeping them from benefiting from all that digitalization has to offer.

Mitigate the Risks of International Growth with a One-Stop-Shop for Payments

A constantly evolving and international payment landscape, for B2B as well as B2C, requires a modern and future-proof approach. That is why Billogram offers a reliable and adaptable platform – from day one – both in terms of new distribution methods, payment options, and the varying requirements for different markets. This blog post will answer the most frequently asked questions about how Billogram can offer a single payments platform for multiple markets.

Don’t Let Inefficient Payment Methods Stand in the Way of Your International Growth

As companies grow, international expansion is often a natural part of their development process. When pursued in the right way, it is a strategy that can provide access to a larger target group and increase sales potential. But growing in international markets involves new challenges, and some issues can impact your future success more than you might at first realize. Handling payments across different markets is one of these issues.

Developing the future of invoicing

Saying “I work in invoicing” was never a great conversation starter, but here at Billogram, people like to think that has changed over the last ten years. Mostly thanks to our efforts challenging the status quo and developing a payment experience that people want.

How to Outsource with the Benefits of Insourcing

For a long time, there has been a general trend of outsourcing production to reap the benefits of cheaper labor and lower material costs. Although mostly established among industrial companies, the trend has spread to other industries, such as, telecom, IT and insurance, which often outsource things like customer support to other parts of the world.

How design improves the payment experience

We recently redesigned our web invoice to make it better than ever. It’s now easier to understand, navigate, and most importantly, pay. In this interview with Billogram’s design researcher Koert Jobse, we learn about how our invoice was reinvented.

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